Services
Eight disciplines. One seamless service.
From the first survey to the final test — and the years of care after it — every stage is handled with one point of contact, so nothing is lost between trades.
By phase
Five phases, one point of contact.
01
Plan
Understanding the building and each room, then designing a system sized to suit.
- 01Initial Site SurveyWe visit your property to measure, assess and understand exactly what each space needs.
- Room dimensions measured
- Layout, glazing and insulation assessed
- Outdoor unit position and pipe routes explored
What’s included
- Room dimensions measured
- Layout, glazing and insulation assessed
- Outdoor unit position and pipe routes explored
- Building and electrical requirements checked
- 02System Design & SizingPrecise heating and cooling capacity, and the right system for every room.
- Room-by-room capacity calculation
- System type recommendation
- Indoor and outdoor unit positioning
What’s included
- Room-by-room capacity calculation
- System type recommendation
- Indoor and outdoor unit positioning
- Clear, itemised fixed quote
02
Supply
Matched equipment, specified and sourced for you — one point of contact.
- 03Equipment SupplyEverything your system needs, sourced, specified and ready to fit.
- Indoor units
- Outdoor condenser units
- Remote controls
What’s included
- Indoor units
- Outdoor condenser units
- Remote controls
- Mounting brackets and fixings
03
Install
Careful, discreet fitting and safe connection to the power supply.
- 04InstallationIndoor and outdoor units fitted with care, pipework routed neatly and discreetly.
- Indoor units mounted and levelled
- Outdoor unit installed on brackets or a base
- Insulated refrigerant pipework routed and sealed
What’s included
- Indoor units mounted and levelled
- Outdoor unit installed on brackets or a base
- Insulated refrigerant pipework routed and sealed
- Interconnecting electrical cabling
- Condensate drainage
- 05Electrical & Safety ComplianceConnected to the power supply in line with safety standards and building regulations.
- Connection to the power supply
- Appropriate isolation and circuit protection
- Work to the relevant safety standards and building regulations
What’s included
- Connection to the power supply
- Appropriate isolation and circuit protection
- Work to the relevant safety standards and building regulations
- Documentation for your records
04
Test
Every system is proven before it is handed over.
- 06Commissioning & TestingVacuumed, pressure-tested and calibrated — then proven in cooling and heating.
- Pipework vacuumed
- Pressure-tested for refrigerant leaks
- Performance calibrated
What’s included
- Pipework vacuumed
- Pressure-tested for refrigerant leaks
- Performance calibrated
- Cooling and heating functions tested
05
Care
Support, servicing and upgrades for the years that follow.
- 07Handover & AftercareA clear walkthrough, warranty registration and support when you need it.
- System demonstration
- Maintenance guidance
- Manufacturer warranty registration
What’s included
- System demonstration
- Maintenance guidance
- Manufacturer warranty registration
- Ongoing support
- 08Maintenance & RetrofittingServicing, repairs and upgrades that keep systems efficient for years.
- Scheduled servicing
- Fault diagnosis
- Repairs
What’s included
- Scheduled servicing
- Fault diagnosis
- Repairs
- Upgrades to older systems to improve energy efficiency
Anatomy of an installation
What goes where, and why.
Mounted level and secure on the wall, positioned for even airflow across the room.
Equipment Supply
Included as standard
What’s included in every installation.
Supply
- Matched indoor and outdoor units
- Controls, brackets and fixings
Install
- Units mounted level and secure
- Insulated, sealed refrigerant pipework
- Condensate drainage
Electrical
- Connection with isolation and protection
- Documentation for your records
Commissioning
- Vacuum and pressure test
- Cooling and heating tested
Handover
- System demonstration
- Manufacturer warranty registration
Start a project